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A single window assistance cell has been set-up to streamline the arrival and stay of overseas patients and their attendants at BMBHRC, Kolkata. The activities related to this important area of our business are:

1. Visa Assistance :

• Coordination with the Indian Foreign Office, New Delhi.
• Liaison with Indian High Commission in a foreign country.
• Organizing police verification, if required.

2. Medical Needs :

• Arranging meeting on priority with the concerned Consultant.
• Arranging any specific medical needs, while traveling to New Delhi.
• Smooth discharge procedure under single window.
• Medical certificates/reports.
• Follow up visits/tests/reports.

3. Lodging/Boarding Arrangements

• Lodging the patient/attendant in BMBHRC/Hotel/Guest House.
• Diet requirement as per patient needs.
• Regular supervision of all lodging facilities.

4. Information Needs

• BMBHRC Brochures/Information.
• KOLKATA City Map.
• City Guide.
  

5. Travel/Other Arrangements

• Travel/ticketing arrangements of patients and relatives.
• Receive the patient from Airport - Car/Ambulance.
• Arranging site seeing / shopping / prayer.
• Local travel needs for patient's relatives.
• Prepaid Cell phone Card.
• Interpreters.

6. Finance Assistance

• Money Exchange.
• Daily exchange rates.
• All finance related matters under single window operation