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ISO 9001:2000
The International Organisation for Standardisation (ISO) is a network of the national standards institutes of 151 countries, on the basis of one member per country. A Central Secretariat based in

Geneva, Switzerland, co-ordinates the system.

B. M. Birla Heart Research Centre , Kolkata was one of the hospital in India to be awarded an ISO 9001:2000 certification.

The ISO 9000 series is concerned with 'quality management'. It is a certification affirming the organization's ability to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance in this regard.

The ISO standards are a guarantee of quality across boundaries and geographies. They are an assurance to the international patient of the safety and reliability of B. M. Birla Heart Research Centre's services against global benchmarks.

For more information on the ISO accreditation please log on to http://www.iso.org/iso/en/ISOOnline.frontpage
ISO 14001:2004
The International Organisation for Standardisation (ISO) is a network of the national standards institutes of 151 countries, on the basis of one member per country. A Central Secretariat based in

Geneva, Switzerland, co-ordinates the system.

B. M. Birla Heart Research Centre , Kolkata was one of the hospital in India to be awarded an ISO 14001:2004 certification.

The ISO 14001 series is concerned with ' Environmental Management System'. It is a certification affirming the organization's ability to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance in this regard.

The ISO standards are a guarantee of quality across boundaries and geographies. They are an assurance to the international patient of the safety and reliability of B. M. Birla Heart Research Centre's services against global benchmarks.

For more information on the ISO accreditation please log on to http://www.iso.org/iso/en/ISOOnline.frontpage
ISO 18001:1999
The importance of managing Occupational Health and Safety is recognised by all interested parties: employers, employees, customers, suppliers, insurers, shareholders, the community, contractors, and regulatory agencies. OHSAS 18001:1999 was released in April 1999. OHSAS 18002:2000 is the Occupational Health and Safety Management Systems Guidelines for the implementation of OHSAS 18001.

OHSAS 18001 was developed in response to urgent customer demand for a recognisable occupational health and safety management system standard against which their management system may be assessed and certified. OHSAS 18001:1999 is compatible with ISO 9001:1994 and ISO 14001:1996.

The specification takes a structured approach to OH&S management. The emphasis is placed on practices being pro-active and preventive, by the identification of hazards and the evaluation and control of work related risks. OHSAS 18001 can be used by organisations of all sizes regardless of the nature of their activities or location. Organisations can now achieve third party certification for their Occupational Health and Safety management system.

OHSAS 18001 features include the following elements: